Application examples
Give finance the context behind the difference
A short payment, an extra freight charge or an unclear remittance can trigger a search across several teams. We build applications that link the records, explain what is documented and prepare the unresolved items for finance.
Works with
- Debit notes
- Invoices
- Remittance details
- Delivery evidence
- Approved commercial terms
- Transporter bills
- Rate agreements
- Trip records
- Gate timestamps
- Approved extra-charge rules
- Bank receipt reference
- Customer advice
- Open invoices
- Credit notes
- Approved deduction codes

- Customer deduction investigationBring debit notes, invoices and delivery evidence together so finance can investigate a short payment and prepare a response.
- Freight bill reviewCompare transporter bills with agreed rates and trip records, and organise the charges that need explanation.
- Payment advice matchingRead customer remittance details and propose how a payment relates to open invoices, keeping unexplained differences visible.
Application examples. Scope and integrations are agreed for each implementation.
What changes
- Bring deductions and supporting evidence into one case.
- Review charges against the relevant agreement and operational records.
- Prepare payment allocations with unmatched amounts kept visible.
Where the manual work remains
Codes to investigate
A debit note uses a reason code that needs the delivery records behind it.
Records in three teams
Supporting evidence sits with dispatch, sales and finance.
Payments that do not match
One payment covers several invoices, with a deduction in a separate advice.
Application examples
Application examples. Scope and integrations are agreed for each implementation.
Finance and receivables
Customer deduction investigation
Bring debit notes, invoices and delivery evidence together so finance can investigate a short payment and prepare a response.
Who it is for Manufacturers, distributors and service businesses with recurring customer deductions.
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- Illustrative example
- A customer deducts ₹75,000 against a delivery-shortage claim. The application links the debit note, invoice and delivery records, identifies an ambiguous receiver note and prepares a response for finance to review.
- Works with
- Debit notes, invoices, remittance details, delivery evidence and approved commercial terms.
- What it produces
- A deduction case with supporting records, missing evidence and a draft response.
- Used by
- Receivables or finance team.
- What to measure
- Investigation time; unresolved case age; actual recoveries recorded separately.
Finance and receivables
Freight bill review
Compare transporter bills with agreed rates and trip records, and organise the charges that need explanation.
Who it is for Shippers, distributors and logistics businesses using several transport partners.
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- Illustrative example
- A transporter adds a detention charge to a freight bill. The application shows the agreed free period, available gate timestamps and any missing acknowledgement so logistics and finance can review the charge together.
- Works with
- Transporter bills, rate agreements, trip records, gate timestamps and approved extra-charge rules.
- What it produces
- A bill review with recalculated charges where rules are complete, source references and unresolved differences.
- Used by
- Logistics finance or the freight accounts team.
- What to measure
- Review time per bill; duplicate or unsupported charges confirmed by the reviewer.
Finance and receivables
Payment advice matching
Read customer remittance details and propose how a payment relates to open invoices, keeping unexplained differences visible.
Who it is for Businesses receiving consolidated payments against several invoices or branches.
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- Illustrative example
- A customer transfers ₹4,80,000 and sends a separate advice covering five invoices totalling ₹5,00,000. The advice identifies a ₹20,000 deduction. The application prepares the proposed allocation and carries the deduction into a separate investigation.
- Works with
- Bank receipt reference, customer advice, open invoices, credit notes and approved deduction codes.
- What it produces
- A proposed invoice allocation with source references and unresolved amounts.
- Used by
- Receivables accountant.
- What to measure
- Time to an approved allocation; incorrect matches and amounts left unexplained.
What an application would prepare
- A case linking the deduction to its invoice and delivery records.
- Freight charges checked against the agreed rate and trip records.
- A proposed payment allocation with unmatched amounts visible.
Stays with your team Accounting entries, approvals and settlement decisions follow your finance controls.
Start with the work your team does today
Show us a recent example and how your current software handles it. We will look at what an application would add, and whether configuring the tools you already have is enough.
See how we workIllustrative example
Customer deduction investigation
- Used by
- Receivables or finance team.
- What to measure
- Investigation time; unresolved case age; actual recoveries recorded separately.
A short payment becomes a case finance can work through
- Input
- A ₹75,000 deduction is recorded against a reported delivery shortage.
- Application
- Link the debit note, invoice and available acknowledgement to the same transaction.
- Output
- A case containing the supporting records and an unresolved receiver note.
- Next step
- Finance checks the evidence and decides whether to accept the deduction or respond.
Customer deduction investigation
₹75,000 deducted. One note to resolve.
- Debit note
- Invoice
- Delivery acknowledgement
₹75,000deduction prepared as a case for finance
A customer deducts ₹75,000 for a reported delivery shortage.
Questions
Write-back and approvals are defined in the project scope. The examples begin with preparation and review; accounting decisions follow your controls.
No. We measure the preparation effort and reviewed findings. Recoveries and savings depend on the underlying facts and the decisions that follow.
Talk to Decignal
Which differences take too long to investigate?
Tell us about a recurring deduction, freight-charge question or remittance problem and how your team resolves it today.
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